The room was very comfortable, but my reservation was unexpectedly canceled.

great service but noisy neighbors

The staff exceeded my expectations with their professionalism and responsiveness. I appreciated the cleanliness of the breakfast area, which added to the overall positive experience.

Unfortunately, noise from neighboring rooms disrupted my sleep at times.

Staying here was fantastic! We took my grandson to see a Broadway show, which was just a quick subway ride away. The staff helped us with directions and recommendations, making our experience even better. The breakfast options were great, and the room was tidy!

In my wife’s opinion, more kid-friendly activities would enhance the experience.

The staff provided exceptional service, making our stay memorable. Rosa and Danielle at the front desk were particularly outstanding, always offering assistance with kindness. Breakfast options looked enticing, especially the fresh bakery goods. The proximity to subway access and charming local neighborhoods added to the experience.

I had a fantastic group vacation with friends! We visited a Broadway show and the Brooklyn Botanic Garden, both easily accessible by subway. The staff was super friendly, and the breakfast was excellent, especially the pastries. Parking was affordable at just $12 per night, and we felt well taken care of overall.

However, our room faced the train tracks, and it was pretty noisy, especially early in the morning and late at night, which was a bit annoying.

Comfortable, Comfortable, Comfortable

My room was a cozy haven with ample space to relax after a busy day! The complimentary breakfast blew me away with options like fluffy scrambled eggs and an amazing pancake maker that my kids adored. Plus, there was super friendly staff everywhere, genuinely making me feel like a cherished guest!

do recommend ❤️😊

This was a great choice for a date night in New York with good value for money. Brian and Jessica really went above and beyond to help us during our stay. Be ready for some noise from the train outside, it can be a bit loud at times.

I enjoyed my time at Arena. The room size surprised me, especially for NYC. Plenty of space to walk around the king-sized bed. There were two chairs, ideal for relaxing. The bathroom felt full-sized, which isn't common. Breakfast options were sufficient. The staff showed great professionalism, assisting quickly with extra towels. The breakfast area stayed clean. Location near the subway made getting around simple. I appreciated the corner grocery store next door for snacks. Parking came at an extra cost, but it was available off-street. On the downside, I struggled with temperature control. Some nights were quite chilly. I had to deal with noise from housekeeping early in the morning. A few issues with the room’s amenities also popped up, which took away from the experience a bit.

That breakfast? Exceptional variety, enough to fuel any morning after a night exploring the city. Also, the room had an impressive layout, spacious with just the right touches to make it feel like a private getaway amid the bustling surroundings.

The neighborhood had a sketchy vibe, especially after dark, making the late-night return a bit unnerving. Noise from the nearby train could be intrusive, so light sleepers should pack earplugs – outside noise interrupted the intended tranquility of the stay. Also, parking could be tight for larger vehicles, which created some headaches when coming back with the crew.

During my stay, I appreciated the warm, welcoming atmosphere and the attentive staff. The room was cozy and well-equipped, making it easy for me to feel at home. Everything felt accessible and senior-friendly, which I truly enjoyed.

Neighborhood felt a bit sketchy at times.

The room was very accessible and comfortable, great for my needs. The staff went above and beyond to ensure my stay was pleasant. I loved the clean, white-tiled bathroom with easy-to-reach amenities. The breakfast was simple but satisfying, and having free WiFi made it easy to stay connected.

The neighborhood felt a bit sketchy at times.

The staff at Arena were exceptional, going above and beyond to accommodate my work needs. The business center was well-equipped with computers and printing capabilities, facilitating my tasks. My room was spacious and comfortable, featuring a large desk dedicated to my work setup. Wifi connectivity was reliable, ensuring seamless communication during my stay.

No significant issues were encountered during my stay.

I truly enjoyed my stay at the Best Western Plus Arena Hotel. Cozy room atmosphere combined with attentive staff created a welcoming environment. The only downside was the occasional noise from nearby train tracks, but it didn’t overshadow my wonderful experience.